1. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.

2. Delivery Time

• Metro Cities: 2–5 business days
• Other Locations: 3–7 business days
• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, festivals or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment. Promotional offers such as free shipping may be available for eligible orders.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS with a tracking number so you can monitor your shipment.

5. Delivery Attempts

Our courier partners will make delivery attempts according to their standard policy. If delivery cannot be completed due to an incorrect address, customer unavailability or refusal to accept the package, the order may be returned to us.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Miniko is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

7. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos or an unboxing video. We will review the issue and provide a replacement or other appropriate resolution.

8. Delays Beyond Our Control

While we strive to deliver every order on time, Miniko is not responsible for delays caused by courier partners, natural disasters, strikes, government restrictions or other events beyond our control.

9. International Shipping

Currently, Miniko ships only within India unless otherwise stated on our website.

10. Contact Us